The exact height is shown on every product page – it's the most important thing to check, so compare it with something you have to hand. As a rule of thumb, small sizes (20–30 cm) make great take-anywhere comforters, while larger sizes (50 cm and up) are better as bed companions or décor. Not sure? Drop us a message and we'll reply within 24 working hours.

Your order is prepared within 1–3 working days, then takes 5–10 working days to reach you – 6–13 working days in total. Delivery to the UK is free, with no minimum spend.

As soon as your order ships, you'll receive an email with your tracking number. You can enter it at any time on our Track your order page.

Yes. You have 15 days from delivery to let us know you'd like to return an item. The soft toy must be in a resaleable condition, in its original packaging. If you've simply changed your mind, return postage is at your expense; if the item is faulty or not what you ordered, we'll cover it. Refunds are issued within 14 days.

Email us at contact@royaumepeluche.com or use our contact form. We reply within 24 working hours.